Our team meets every morning to discuss, among other things, all of the feedback forms we receive from our new patients.  We take commentary from our patients very seriously and use it to maintain or make improvements to every aspect of our care.  The comments provided below are consistent with what we often hear.

"For the first time in my life, I actually look forward to going to the dentist!"
-Mike Sullivan (defensive line coach : Cleveland Browns)

"I've been embarrassed about my smile for a long time.  I went to several dentists who did not give me any hope.  Dr. Ellard took several photographs and models and sat down with me and said "No problem, we can fix this."  I cried."
-L.B.

"I had consumed large amounts of soft drinks on a daily basis all through college.  I came to see Dr. Ellard in pain and had to have 9 root canals done.  I was really happy I could have everything done there and I never felt a thing."
-John S.

"I was sure I had waited too long.  I thought I would end up in dentures.  When Dr. Ellard told me that although I needed a lot of work, that wasn't necessary, I couldn't believe it.  Now I just can't stop smiling I am so proud of my smile."
-Julie T.

"I wanted to fix my smile for a long time and did not know where to go.  I waited 'til the last minute and my daughter was getting married.  I wanted so badly to have a nice smile for the wedding pictures.  Within 6 weeks I had a new smile for the wedding."
-Vicky S.

"The friendliness.  I did not feel at all like I was just another patient."
-D. Barber

"The friendly service from all of the staff and how comfortable they made me feel.  Let's face it, most people don't like going to the dentist, but I tell others that it's no problem for me...  my dentist's office is great!"
-H. Rogers

"I couldn't get over how concerned everyone was about my comfort.  Even offering me a blanket and a DVD to watch!  The fact that Dr. Ellard made a follow-up call to check on me was really amazing."
-M. Papineau

"The friendly conversation - you wouldn't believe how special that makes me feel."
-B. Vanecek

"The staff is very professional, always helpful.  I have never had a bad experience."
-C. Pearson

"If I can save the rest of my teeth and in a while I will have a completely new smile.  I will be able to smile for a picture with a full smile and not just a grin."
-D. Doggendorf

"I really appreciate knowing how much my co-pay will be before my next appointment.  Every member of the staff at this office is friendly and welcoming."

 

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